Welcome to Boler Aroma. Our website and related services are operated by Boler Aroma LLC (hereinafter referred to as “we,” “us,” or “the Company”). By accessing this website or purchasing products through it, you agree to be bound by these Terms and Conditions. Please read these terms carefully before using the website or placing an order.

1. Use of the Website and Acceptance of Terms

By using this website, you acknowledge that you have read and understood these Terms and Conditions, as well as the Privacy Policy, Shipping Policy, and Return & Refund Policy applicable to your purchases.

If you do not agree with any part of these terms, please discontinue your use of this website.

We reserve the right to update these terms to the extent permitted by applicable law. Updated terms will be posted on this page, along with their respective effective dates. Such updates will not affect consumer rights that, by law, cannot be altered retroactively.

2. Product Information and Availability

We strive to ensure that product descriptions, images, pricing, and other information on the website are accurate and complete.

Due to factors such as screen display settings, product batches, or other variables, the actual color, appearance, or packaging of a product may differ slightly from the images shown on the website.

All products are sold subject to availability. We reserve the right to modify product information, pricing, and product availability, to the extent permitted by applicable law.

In the event of a clear error in product information or an inability to fulfill an order, we may contact you to reach a resolution, or, in accordance with the law, cancel the order and refund any payments already collected.

3. One-Time Purchases Only

Boler Aroma LLC currently offers one-time purchases only; we do not provide product subscription services.

Each order constitutes an independent, one-time purchase.

We do not offer automatic renewals, recurring shipments, or periodic automatic billing plans.

Purchasing a product does not automatically enroll you in any paid subscription or ongoing billing program.

Any subsequent purchases must be initiated by you through a new order.

Should we introduce subscription services in the future, we will clearly disclose the relevant terms and, where required by applicable law, obtain your explicit consent.

4. Orders and Order Confirmation

By submitting an order, you indicate your intent to purchase the selected products and agree to pay the prices, shipping costs, taxes, and any other applicable charges as displayed on the checkout page.

We will process your order upon receipt. An order confirmation email merely acknowledges that we have received your order; it does not necessarily constitute final acceptance of the order or confirmation that the items have been shipped.

To the extent permitted by applicable law, we may need to suspend, decline, or cancel an order in cases such as insufficient inventory, errors in pricing or product information, unauthorized payment, suspected fraud, or other reasonable impediments to fulfillment.

If we cancel an order for which payment has already been made, we will issue a refund in accordance with applicable law and our relevant refund policy.

5. Payment Terms

We accept the payment methods displayed on the checkout page at the time of purchase.

When submitting an order, you must provide accurate, complete, and authorized payment information. You authorize the relevant payment service provider to process the payment required for the transaction.

The order price, applicable taxes, shipping costs, and other charges will be displayed at checkout. Unless otherwise explicitly stated, you are required to pay the total amount as shown on the checkout page.

Payment transactions may be processed by third-party payment service providers and are subject to the applicable payment rules and the terms and conditions of those providers.

If a payment is unsuccessful, declined, or unauthorized, we may be unable to process or ship your order.

We do not automatically charge subscription fees or recurring costs for the purchase of standard products.

6. Shipping and Delivery

We currently offer shipping exclusively within the United States.

Matters such as order processing times, carrier selection, estimated transit times, shipment tracking, and delivery delays are governed by our “Shipping Information” policy, as published on our website.

All estimated delivery times are projections; actual delivery dates may vary due to factors such as weather conditions, carrier operations, or other circumstances beyond our control.

Nothing in these terms excludes any consumer rights granted by applicable law or any liabilities we are legally obligated to assume.

7. Returns and Refunds

Returns, exchanges, and refunds shall be handled in accordance with the “Return & Refund Policy” published on this website.

If you receive an incorrect, damaged, or defective product, please contact us using the contact information provided in these terms so that we may verify and address the issue.

Nothing in these terms shall be construed as limiting or excluding any mandatory rights granted to consumers under applicable law.

8. Intellectual Property

All content on this website—including, but not limited to, text, product descriptions, images, graphics, brand logos, designs, page layouts, and other original materials—is the property of Boler Aroma LLC or its respective legal owner(s) and is protected by applicable intellectual property laws.

Without prior written permission from us or the relevant rights holder, you may not—except as permitted by law—reproduce, republish, distribute, modify, use for commercial purposes, or otherwise exploit any protected content.

You may view the content of this website for personal shopping, browsing, or other non-commercial purposes; however, doing so does not grant you ownership or any other intellectual property rights in such content.

Third-party trademarks, brand names, and other protected materials remain the property of their respective owners.

9. User Conduct

You agree not to use this website in any manner that violates applicable law or infringes upon the rights of others, including, but not limited to:

Engaging in fraudulent, illegal, or unauthorized payment activities;

Interfering with the proper operation of the website or attempting unauthorized access to our systems;

Uploading, transmitting, or distributing malicious code;

Infringing upon the intellectual property, privacy, or other legal rights of us or any third party;

Providing information that is intentionally false or misleading.

Should we discover any suspected illegal activity, fraud, or violations of these terms, we reserve the right to take reasonable measures—to the extent permitted by applicable law—to protect this website, our consumers, and our own legal interests.

10. Disclaimer

While we strive to ensure the website operates smoothly and provides accurate product information, we do not guarantee—to the fullest extent permitted by applicable law—that the website will always be uninterrupted, error-free, or entirely free from technical malfunctions.

The content on this website is provided solely for the purpose of presenting our products and related services and does not constitute any warranty beyond the scope of the actual product specifications. For aromatherapy products, please follow the product labels, instructions for use, and safety warnings. Do not use the products for any purpose other than that for which they were designed.

Nothing in these terms excludes any express or implied warranties that cannot be excluded under applicable law.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Boler Aroma LLC shall not be liable for any indirect, incidental, special, or consequential losses arising from events beyond our reasonable control, interruptions in third-party services, network failures, or the improper use of our products.

To the extent permitted by applicable law, our liability for claims arising from the use of this website or the purchase of products shall be determined based on the specific circumstances, applicable law, and the relevant terms of the transaction.

Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, including liability for fraud, willful misconduct, personal injury, or statutory consumer rights that cannot be waived.

12. Governing Law

These terms are governed by and construed in accordance with the laws of the State of North Carolina, USA, without prejudice to applicable federal law or consumer protection provisions that cannot be excluded by contract.

If the mandatory laws of the consumer’s state of residence provide otherwise, the rights and protections mandated by such laws shall remain in effect.

13. Dispute Resolution

If you have a dispute regarding an order, a product, or the services provided on this website, we encourage you to contact us first using the contact information provided below so that we may attempt to reach an amicable resolution.

If a resolution cannot be reached through negotiation, either party may seek recourse through a court of competent jurisdiction or other legally available dispute resolution channels, in accordance with applicable law.

The venue for any litigation or dispute shall be determined in accordance with these terms, applicable law, and the jurisdictional rules of the relevant court.

Nothing in these terms requires consumers to waive their rights to pursue legal action, seek statutory remedies, or exercise other non-waivable consumer protections.

14. Severability

If any provision of these terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by applicable law. Any provision deemed invalid or unenforceable shall be interpreted or addressed—to the extent permitted by law—in a manner that most closely aligns with its original legal purpose.

15. Contact Us

If you have any questions regarding these Terms and Conditions, your orders, payments, or our website services, please contact us.