Boler Aroma LLC (“we,” “us,” or “our”) values ​​your privacy and is committed to protecting the personal information you provide when visiting our website, purchasing products, or using our related services. This Privacy Policy explains how we collect, use, store, share, and protect your personal information.

1. Collection and Use of Information

When you browse products on our website, place an order, or contact us, we may collect your name, shipping address, email address, phone number, and order-related information. This data is used to process orders, arrange product delivery, provide customer service, and handle post-purchase matters.

We use personal information only to the extent necessary for our business operations, the fulfillment of contracts, compliance with applicable laws, or for other legitimate purposes.

2. Payment Security and PCI-DSS Compliance

To ensure the security of your payment information, all payment transactions are processed through secure third-party payment gateways. These payment service providers are responsible for handling payment information in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).

Unless otherwise explicitly stated, we do not store full credit card numbers or credit card verification codes (CVV) on our own servers. Your payment information is processed by the respective third-party payment service provider in accordance with their security measures and applicable requirements.

3. Sharing Information with Third Parties

We do not sell your personal information.

To fulfill orders and provide related services, we may share necessary information with trusted third-party service providers, including:

Logistics and delivery providers: For product shipping, shipment tracking, and order delivery.

Payment service providers: For processing payment transactions, preventing fraud, and handling refunds.

Website and technical service providers: For maintaining website operations, ensuring system security, and providing necessary technical support.

We share personal information only to the extent necessary for the provision of these services and take reasonable measures to protect your information in accordance with applicable laws and our service agreements.

4. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected—including processing orders, providing customer service, handling returns, exchanges, and refunds, resolving disputes, maintaining business records, and complying with legal obligations. When personal information is no longer required for a legitimate or necessary purpose, we will delete, destroy, or otherwise appropriately de-identify such information in accordance with applicable laws and sound data management practices.

Certain records—such as those related to orders, transactions, and taxes—may need to be retained for a specific period as required by applicable laws.

5. Rights to Access and Delete Personal Information

Depending on the privacy laws applicable in your state of residence, you may have the right to request access to, correction of, or a copy of your personal information, or to request the deletion of the personal information we hold about you. You may also be entitled to other statutory privacy rights.

To submit such a request, please contact us using the information provided below. We will verify and process your request within the timeframe stipulated by applicable law. Please note that we may be unable to immediately delete information that we are legally required or permitted to retain.

6. Information Security

We implement reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, disclosure, loss, misuse, or alteration.

While we strive to maintain the security of your information, please be aware that no method of transmission over the Internet or electronic storage is entirely secure.

7. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, service offerings, or applicable laws. Any updates will be posted on this page, with an effective date indicated where applicable.

8. Contact Us

If you have any questions regarding this Privacy Policy, how we handle your personal information, or your privacy rights, please contact us.