Thank you for choosing Boler Aroma! We are committed to providing you with safe and reliable shipping services. Please review our shipping policy below for information regarding order processing, shipping methods, and estimated delivery times.

1. Shipping Destinations

Currently, we only offer shipping within the United States, covering all U.S. addresses eligible for delivery by our carriers.

We do not currently ship to countries or regions outside of the United States.

2. Order Processing Time

Order processing typically takes 1–3 business days.

Business days do not include weekends or U.S. federal holidays.

Once your payment is confirmed, we will begin preparing and processing your order.

During promotional events, periods of high order volume, or other exceptional circumstances, processing times may be extended.

Once your order has been processed and handed over to the carrier, you will be able to track its progress via the provided order notifications or tracking information.

3. Shipping Methods & Delivery Estimates

Depending on the delivery address, package weight, service coverage, and current operational conditions, we may utilize the following shipping services within the United States:

Carrier

Estimated Transit Time

USPS (United States Postal Service)

2–5 business days

UPS

2–5 business days

FedEx

2–5 business days

These are estimated transit times; they do not include order processing time and do not constitute a guaranteed delivery date. Actual delivery times may vary based on the destination, weather conditions, holidays, carrier operations, or other uncontrollable factors.

The specific carrier and service type will be determined at the time of shipment.

4. Shipping Costs

Shipping costs will be displayed at checkout. The final amount may vary based on the delivery address, order total, package weight, and the selected shipping service.

5. Order Tracking

Once your order has shipped, we will provide you with tracking information, provided that the carrier offers such a service.

Please note that it may take some time for tracking information to update. If there is no change in the tracking status, please check again later.

6. Shipping Delays

We make every reasonable effort to ensure that orders are dispatched and delivered in a timely manner; however, we cannot guarantee that all orders will arrive within the estimated timeframe.

Shipping delays may occur due to factors such as weather conditions, natural disasters, holidays, transportation disruptions, operational issues with the carrier, or other circumstances beyond our reasonable control.

7. Shipping Address Accuracy

Please carefully verify your shipping address, postal code, and contact information during the checkout process.

If you discover an error in your address, please contact us via the email address provided below as soon as possible. Once an order has entered the processing or shipping stage, we may be unable to modify the address or cancel the shipment.

8. Missing or Lost Packages

If you have not received your package beyond the estimated delivery date, please first check the shipment tracking information and look around your doorstep, parcel lockers, or other potential delivery locations.

If the issue remains unresolved, please contact us. We will assist you in verifying the delivery status and, where appropriate, coordinate with the carrier.

9. Contact Us

If you have any questions regarding shipping methods, shipping costs, tracking, or the status of your order, please reach out to us via the following channels:

Company Name: Boler Aroma LLC

Email: [email protected]

Phone: +1 743-296-0740

Address: 3211 N Ohenry Blvd Greensboro NC 27405

Thank you for choosing Boler Aroma; we look forward to providing you with a pleasant shopping experience.